Terms and Conditions

Service Responsibility

The company is responsible only for those services which are charged from the guest. All other services which are not paid by the guest to the Company are suggested services, and the company is not bound to provide those services or pay the cost for the same.

Unavoidable Circumstances

If, due to reasons beyond our control (such as riots, floods, accidents, or any other natural or man-made calamities), the program of the tour has to be changed or extended, the additional expenditure for the same will have to be borne by the passengers. If any passenger has to leave the tour mid-way due to reasons like the death of a relative, illness, or any other personal reason, there shall be no refund for the remaining portion of the tour.

Reservation Policy

Confirmation of the packages is subject to receipt of 100% payment: 25% of the payment as advance and the remaining 75% on or before 48 hours of the tour date. Otherwise, the booking will be automatically released without any further intimation. If the trip is booked within 48 hours of the tour date, 100% payment must be made at the time of booking.

• Room allocation is done by the hotel depending upon availability at the time of check-in in the room category specified on your confirmation voucher.
• No refund shall be claimed if the hotel's services and amenities were not up to your expectations. It will be considered on a case-by-case basis.

Child Policy

• 0 to 5 years without bed: Complimentary
• Child above 5 to 12 years: Chargeable as per extra bed

Payment Policy

You are requested to pay a 25% advance payment to confirm your FIT or GIT bookings within 48 hours, and 75% payment before the date of arrival. Otherwise, the booking will be released without any further notification.

Cancellation Policy

In all cases, cancellation charges will apply as per the booking conditions of the tour. The following cancellation charges per person apply:

• 75% refund if canceled more than 30 days before the tour.
• 50% refund if canceled 15 to 30 days before the tour.
• 25% refund if canceled 7 to 15 days before the tour.
• No refund if canceled within the last 7 days before the tour.